Libredesk vs Zammad
Both Libredesk and Zammad are self-hosted alternatives to Freshdesk, Intercom and Zendesk. Both are filed under Ticketing.
Side by side
| Field | Libredesk | Zammad |
|---|---|---|
| Description | Modern omnichannel customer support desk. Live chat, email, and more in a single binary. | Easy to use but powerful support and ticketing system. |
| GitHub stars | 3,108 | 6,064 |
| License | AGPL-3.0 | AGPL-3.0 |
| Platforms | Docker, Go, Nodejs | Ruby, deb |
| Latest release | v2.9.2, 31 October 2026 | No release recorded |
| Repository activity | 1 November 2026 | 30 October 2026 |
| Health | Active | Active |
| Categories | Ticketing | Ticketing |
| Website | https://libredesk.io/ | https://zammad.org/ |
| Source code | https://github.com/abhinavxd/libredesk | https://github.com/zammad/zammad |
Where the records differ
Computed from the two records above: a line appears only where the dataset states a figure, a date or a set relation, and no line recommends one application over the other.
- Zammad has more GitHub stars in the dataset, 6,064 against 3,108.
- Libredesk recorded repository activity more recently, 1 November 2026 against 30 October 2026.
- Libredesk has a release on record (v2.9.2); the dataset records no release for Zammad.
- Both are listed under the same license: AGPL-3.0.
- Platforms differ: Libredesk lists Docker, Go, Nodejs; Zammad lists Ruby, deb.
- Both are filed under the same categories: Ticketing.