FreeScout vs Libredesk
Both FreeScout and Libredesk are self-hosted alternatives to Freshdesk and Zendesk. Both are filed under Ticketing.
Side by side
| Field | FreeScout | Libredesk |
|---|---|---|
| Description | Email-based customer support application, help desk and shared mailbox. | Modern omnichannel customer support desk. Live chat, email, and more in a single binary. |
| GitHub stars | 4,627 | 3,108 |
| License | AGPL-3.0 | AGPL-3.0 |
| Platforms | PHP, Docker | Docker, Go, Nodejs |
| Latest release | 1.8.249, 31 October 2026 | v2.9.2, 31 October 2026 |
| Repository activity | 31 October 2026 | 1 November 2026 |
| Health | Active | Active |
| Categories | Ticketing | Ticketing |
| Website | https://freescout.net/ | https://libredesk.io/ |
| Source code | https://github.com/freescout-help-desk/freescout | https://github.com/abhinavxd/libredesk |
Where the records differ
Computed from the two records above: a line appears only where the dataset states a figure, a date or a set relation, and no line recommends one application over the other.
- FreeScout has more GitHub stars in the dataset, 4,627 against 3,108.
- Libredesk recorded repository activity more recently, 1 November 2026 against 31 October 2026.
- Latest releases on record: FreeScout 1.8.249, Libredesk v2.9.2.
- Both are listed under the same license: AGPL-3.0.
- Platforms differ: FreeScout lists PHP, Docker; Libredesk lists Docker, Go, Nodejs.
- Both are filed under the same categories: Ticketing.